SHIPPING INFORMATION

FREE SHIPPING

Free Standard Shipping on all domestic orders over 70 € (please allow 1-3 business days for processing and shipping to receive your order)



DOMESTIC AND EU SHIPPING COSTS + DELIVERY TIMES 


DESTINATION

COSTS

DELIVERY TIME

Domestic (Germany)

3,95 €

1-3 Business Days

Zone 1

Austria, Belgium, Denmark, Luxembourg, Netherlands 

9,95 €

3-5 Business Days

Zone 2

Czech Republic, France, Italy, Monaco, Poland, Spain, Liechtenstein, Gibraltar, Vatican City 

12,95 €

3-5 Business Days

Zone 3

Andorra, Bulgaria, Estonia, Finland, Greece, Hungary, Irland, Latvia, Lithuania, Norway, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom

15,95 €

3-5 Business Days


Orders must be placed by 00:00 CET Monday – Friday to start processing on the same day. Processing time usually takes 1-2 business days. Delivery times are based on orders placed between Monday and Friday.



PLEASE NOTE

  • Orders are usually packed and ready to ship 1-2 business days after the order is placed.

  • A “business day” is considered to be Monday through Friday, excluding German National holidays
  • Please allow 48 hours for tracking information to update once you receive a tracking number

  • All prices listed on this page are quoted in EURO. All prices at checkout and while shopping are displayed in your selected local currency
  • Duties and taxes might apply and vary by country/region of destination and will be determined during checkout
  • Shipping, duties, taxes, and applicable fees are nonrefundable for undeliverable or refused shipments

If you have additional questions, please visit our Customer Service center HERE 

 

DUTIES + TAXES REFUND

Unfortunately, we cannot refund your original shipping, duties, taxes, and fees. Refunds will be issued for the product price. If you are returning a purchase and were charged for duties and taxes at checkout, you may be eligible for a refund of all or a portion of the duties and taxes. Please contact your local customs office for information.

BUSINESS DAYS + HOLIDAYS

All orders ship Monday through Friday, excluding national holidays within Germany. Orders must be placed by 00:00 CET to be processed on the same business day, otherwise it will be processed the next day.

TRACKING ORDERS

When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on BLUSHHOUR.de , sign in to access your account that will contain your order information. You can also contact BLUSHHOUR Customer Service to track your order.

For more information or questions about your order, please contact BLUSHHOUR via E-Mail (customerservice@blushhour.de)